new users are automatically created through domain match to enterprise plan although they have invited to a different Teams plan
We have two plans 1: Enterprise and 2. Teams plan
This can happen when multiple teams under the same email domain have different configurations, particularly around SSO. The SSO setup on one team can cause new users to be automatically routed there, even if they were invited to a different team.
Since this involves account-specific configuration that we’d need to adjust on our end, could you email [email protected] with the details of which users should be on which plan? We’ll be able to sort this out for you there.