Cursor version and OS
Version: 3.3.30 (system setup)
VSCode Version: 1.105.1
Commit: 3dc559280adc5f931ade8e25c7b85393842acf30
Date: 2026-05-09T18:28:42.332Z
Layout: editor
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Windows_NT x64 10.0.26200
Run Cursor Settings > Network > Run Diagnostics and paste the results
Cursor Network Diagnostic Results
DNS: Success
Logs:
[2026-05-15T16:27:39.077Z] Host: api2.cursor.sh
[2026-05-15T16:27:39.077Z] Servers: fd45:bbc5:bd94::1,192.168.1.1
[2026-05-15T16:27:39.077Z] Resolved to 98.85.55.115 in 8ms
[2026-05-15T16:27:39.091Z] Resolved to 98.85.55.115 in 1ms
[2026-05-15T16:27:39.108Z] Resolved to 98.85.55.115 in 1ms
[2026-05-15T16:27:39.109Z] Resolved to 98.85.55.115 in 0ms
[2026-05-15T16:27:39.109Z] Host: api2.cursor.sh
[2026-05-15T16:27:39.109Z] Servers: system
[2026-05-15T16:27:39.109Z] Resolved to 13.222.79.103, 3.231.137.26, 44.208.74.130, 23.22.11.47, 13.219.185.130, 98.85.55.115, 13.216.37.125, 34.236.111.249 in 1ms
[2026-05-15T16:27:39.109Z] Resolved to 13.222.79.103, 3.231.137.26, 44.208.74.130, 23.22.11.47, 13.219.185.130, 98.85.55.115, 13.216.37.125, 34.236.111.249 in 0ms
[2026-05-15T16:27:39.110Z] Resolved to 13.222.79.103, 3.231.137.26, 44.208.74.130, 23.22.11.47, 13.219.185.130, 98.85.55.115, 13.216.37.125, 34.236.111.249 in 0ms
[2026-05-15T16:27:39.110Z] Resolved to 13.222.79.103, 3.231.137.26, 44.208.74.130, 23.22.11.47, 13.219.185.130, 98.85.55.115, 13.216.37.125, 34.236.111.249 in 0ms
[2026-05-15T16:27:39.110Z] Result: true
HTTP/2: Success
Logs:
[2026-05-15T16:27:39.058Z] Start
[2026-05-15T16:27:39.515Z] Host: api2.cursor.sh
[2026-05-15T16:27:39.515Z] Protocol: h2
[2026-05-15T16:27:39.515Z] Result: true in 457ms
SSL: Success
Logs:
[2026-05-15T16:27:39.058Z] Start
[2026-05-15T16:27:39.677Z] URL: https://api2.cursor.sh/
[2026-05-15T16:27:39.677Z] Status: 200
[2026-05-15T16:27:39.677Z] IP: 98.85.55.115
[2026-05-15T16:27:39.677Z] Issuer: C=US; O=Amazon; CN=Amazon RSA 2048 M01
[2026-05-15T16:27:39.677Z] Name: api2.cursor.sh
[2026-05-15T16:27:39.677Z] AltName: DNS:api2.cursor.sh, DNS:prod.authentication.cursor.sh, DNS:*.api2.cursor.sh
[2026-05-15T16:27:39.677Z] DNS Time: 4ms
[2026-05-15T16:27:39.677Z] Connect Time: 205ms
[2026-05-15T16:27:39.677Z] TLS Time: 201ms
[2026-05-15T16:27:39.677Z] Result: true in 619ms
API: Success
Logs:
[2026-05-15T16:27:39.059Z] Start
[2026-05-15T16:27:39.506Z] Result: true
Ping: Success
Logs:
[2026-05-15T16:27:39.059Z] Sending ping 1
[2026-05-15T16:27:39.248Z] Response: ‘ping’ in 189ms
[2026-05-15T16:27:39.248Z] Sending ping 2
[2026-05-15T16:27:39.571Z] Response: ‘ping’ in 323ms
[2026-05-15T16:27:39.571Z] Sending ping 3
[2026-05-15T16:27:39.747Z] Response: ‘ping’ in 176ms
[2026-05-15T16:27:39.747Z] Sending ping 4
[2026-05-15T16:27:39.845Z] Response: ‘ping’ in 98ms
[2026-05-15T16:27:39.845Z] Sending ping 5
[2026-05-15T16:27:40.022Z] Response: ‘ping’ in 177ms
[2026-05-15T16:27:40.022Z] Result: true
Chat: Success
Logs:
[2026-05-15T16:27:39.060Z] Starting stream
[2026-05-15T16:27:39.263Z] Response: ‘foo’ in 202ms
[2026-05-15T16:27:40.268Z] Response: ‘foo’ in 1005ms
[2026-05-15T16:27:41.272Z] Response: ‘foo’ in 1004ms
[2026-05-15T16:27:42.278Z] Response: ‘foo’ in 1006ms
[2026-05-15T16:27:43.272Z] Response: ‘foo’ in 994ms
[2026-05-15T16:27:44.260Z] Result: true
Agent: Success
Logs:
[2026-05-15T16:27:39.060Z] Starting stream
[2026-05-15T16:27:39.061Z] Pushing first message
[2026-05-15T16:27:39.238Z] Response: ‘foo’ in 177ms
[2026-05-15T16:27:39.739Z] Pushing next message
[2026-05-15T16:27:39.912Z] Response: ‘foo’ in 674ms
[2026-05-15T16:27:40.416Z] Pushing next message
[2026-05-15T16:27:40.592Z] Response: ‘foo’ in 680ms
[2026-05-15T16:27:41.095Z] Pushing next message
[2026-05-15T16:27:41.272Z] Response: ‘foo’ in 680ms
[2026-05-15T16:27:41.774Z] Pushing next message
[2026-05-15T16:27:41.953Z] Response: ‘foo’ in 681ms
[2026-05-15T16:27:41.953Z] Result: true
Marketplace: Success
Logs:
[2026-05-15T16:27:39.055Z] Host: marketplace.cursorapi.com
[2026-05-15T16:27:39.415Z] Response in 360ms
[2026-05-15T16:27:39.415Z] Response: 200
[2026-05-15T16:27:39.415Z] Response Type: cors
[2026-05-15T16:27:39.415Z] Server: null
[2026-05-15T16:27:39.415Z] Result: OK in 360ms
Authentication: Success
Logs:
[2026-05-15T16:27:39.056Z] Host: prod.authentication.cursor.sh
[2026-05-15T16:27:39.250Z] Response: 200 in 194ms
Authentication UI: Success
Logs:
[2026-05-15T16:27:39.058Z] DNS lookup: authenticator.cursor.sh
[2026-05-15T16:27:39.077Z] Resolved authenticator.cursor.sh to 104.18.35.233 in 2ms
Cursor Tab: Success
Logs:
[2026-05-15T16:27:39.058Z] DNS lookup: api3.cursor.sh
[2026-05-15T16:27:39.077Z] Resolved api3.cursor.sh to 104.18.19.125 in 2ms
Agent Endpoint: Success
Logs:
[2026-05-15T16:27:39.058Z] DNS lookup: agent.api5.cursor.sh
[2026-05-15T16:27:39.078Z] Resolved agent.api5.cursor.sh to 44.197.141.31 in 5ms
Codebase Indexing: Success
Logs:
[2026-05-15T16:27:39.058Z] DNS lookup: repo42.cursor.sh
[2026-05-15T16:27:39.093Z] Resolved repo42.cursor.sh to 34.193.164.9 in 14ms
Downloads: Success
Logs:
[2026-05-15T16:27:39.058Z] Host: downloads.cursor.com
[2026-05-15T16:27:39.280Z] Response: 403 in 222ms
CDN: Success
Logs:
[2026-05-15T16:27:39.058Z] Host: cursor-cdn.com
[2026-05-15T16:27:39.388Z] Response: 404 in 330ms
Are you on a corporate proxy, VPN, or Zscaler? If yes, try temporarily disabling it and test again
No
Try turning on the Disable HTTP/2 option: App Settings Cmd+, > search HTTP/2 > enable it. This often helps if requests aren’t reaching the backend
No
Which models does it get stuck on most often? Only Auto, or specific ones too?
Mostly, Claude Opus, Sonnet, and once or twice on Codex, and once or twice on Auto as well.