Every week or two I have to sit down and download all the invoices from Cursor, and re-upload them into Ramp - a tool that’s capable of importing them from email (if they’re actually sent).
Where can I enable email invoicing for Cursor? Literally every other company I pay money to does this by default.
Great question. I understand the frustration of having to manually do this repeatedly. Unfortunately, there isn’t an automatic way to do this right now. However, this is an area we’re actively working on, so I will keep you informed of any updates.
Hey Kevin - thanks for the reply. Is there an expected timeline for this? Seeing as it’s all through Stripe, I’m having trouble understanding the complexity
Unfortunately, no, we have a lot of competing priorities to juggle, and I don’t believe that this is at the top of the list. I’m sorry for the disappointing news, I just wanted to be as transparent as possible with you.
@kevinn Just enable “Email customers about successful payments” in your Stripe dashboard setting. Replying to hundreds of frustrated users takes you way more time than fixing it. Just canceled our subscription because of this. Let me know when you finally had the 5min to enable this. Happy to re-subscribe.
@kevinn Can you please elaborate why exactly you are unable to change your Stripe setting? I really tried hard to understand why you would refuse to do so and can’t find a plausible reason. There is zero work required on your side, no additional costs, no downsides for customers. It’s just a simple one time effort to log into your Stripe account and enable it which would take you 5 minutes. We are all just trying to understand you reasoning here.
It seems pretty predatory to me honestly. Like they do not want to remind you that you are paying for the product every month.
The other day I opened my bank transactions log to find out I got slapped with a bill for extra usage last month and I did not get a single warning.
We do have this raised as an internal feature request, but we have a lot of competing priorities like improving the product, adding more features etc. Because of this tightly scoped focus on the product, some of these adjacent aspects can get dropped / de-prioritized. I apologize for the inconvenience.
Please feel free to email [email protected] from the email associated with your cursor account, and we would be happy to provide you with any / all invoices you would like.
Hi @donchuru I apologize for the unexpected surprise. You can keep track of your spending here: https://cursor.com/dashboard/spending, and you can set limits on on-demand spending there as well.
Additionally, I understand you may not wish to track it from the Web UI, and that’s perfectly fine. My preferred way to track usage is actually from within the IDE - you can do so by going to Settings → Plan & Usage.
Plus 1, from our team It is very un-practical having to manually download invoices 4 times (or more) every month.
There is a very real risk that it goes unnoticed because we see credit card transactions only once a month. Which means this risks our financial administration being out of order.
Either way, the current method is a fuzz and a risk.
Thanks for the transparency. I understand the need to prioritize core product work.
From a customer perspective, though, automatically emailing invoices feels less like a feature request and more like a basic billing capability. Having to manually log in and download invoices each month adds friction to bookkeeping and expense management.
Since payments are already being processed through Stripe Checkout, my understanding is that Stripe provides support for automatically sending invoices and receipts. I appreciate there may be implementation details on your side that I’m not aware of, but from the outside it appears to be a relatively small improvement that would remove recurring manual work for your customers.
Hopefully it can move up the priority list in the future.