You experience this problem while working directly

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

You experience this problem while working directly

Steps to Reproduce

You experience this problem while working directly

Screenshots / Screen Recordings

لقطة الشاشة 2026-04-01 141456.png
لقطة الشاشة 2026-04-01 141456.png542×201 8.74 KB

Operating System

Windows 10/11

Version Information

Version: 2.6.22 (user setup)
VSCode Version: 1.105.1
Commit: c6285feaba0ad62603f7c22e72f0a170dc8415a0
Date: 2026-03-27T15:59:31.561Z
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Windows_NT x64 10.0.19045

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hey, thanks for the report. I can see the screenshot with the error “Unauthorized request. User is unauthorized”. On Windows, this is most often caused by your system clock being out of sync.

Try this:

  1. Windows Settings > Time & Language > Date & Time
  2. Turn on “Set time automatically” and click “Sync now”
  3. Fully restart Cursor

If that doesn’t help, sign out in Cursor Settings, fully close Cursor, check in Task Manager that no Cursor processes are left, delete the %APPDATA%\Cursor folder and make a backup first, then sign in again.

Let me know if it helped.