Your version of Cursor is no longer supported

Support Bug Reports
1

I’ve had this appear almost daily and I need to download a new version and restart the app. Now even after a fresh install of a new version, this message persists and I’m unable to use the IDE.

How can I solve this issue?

Is there not a better way to manage updates? Is there some auto update feature? This is getting worst as time goes by and is making me reconsider cursor as a tool since this is very disruptive.

Please help!

Where does the bug appear (feature/product)?

Whenever I start the IDE

Steps to Reproduce
Start the IDE

Expected Behavior

Be able to use the IDE

Screenshots / Screen Recordings

image
image1143×111 8.47 KB

Operating System

Windows 11

Version Information

Version 3.13.10

Does this stop you from using Cursor?

Yes - Cursor is unusable

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

7

Hey there!
That message is a backend minimum-version check that blocks builds below the current supported version. The reason it survives a “fresh install” on Windows is almost always that an older copy is still the one actually launching, so the new version never becomes the one that runs.

To land on a single clean install:

  1. Fully quit Cursor (confirm no Cursor process is left in Task Manager).
  2. Uninstall it via Settings > Apps > Installed apps. If it’s listed more than once, remove all of them (your settings and chats are stored separately and won’t be lost).
  3. Reinstall the latest from cursor.com/downloads and re-pin your shortcut to the new Cursor.exe.
  4. Open Help > About and confirm it shows 3.13.x.

Cursor auto-updates in the background by default, so you shouldn’t need to do this regularly. There’s a known Windows updater issue that can leave a stale install behind, which is what our team is working on improving.

After reinstalling, what version does Help > About show?