10/25 Cursor Down?

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

2025-10-25 10:04:21.945 [error] Error installing Cursor server [wsl exec: installServerScript] Command failed with exit code 4294967295: stdout: Catastrophic failure
Error code: Wsl/Service/E_UNEXPECTED

Steps to Reproduce

Either trying to reinstall the Cursor server or reloading the window in Cursor IDE shows this error - Connection to Cursor server failed.

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.54 (user setup)
VSCode Version: 1.99.3
Commit: 5c17eb2968a37f66bc6662f48d6356a100b67be0
Date: 2025-10-21T19:07:38.476Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26200

Does this stop you from using Cursor

Yes - Cursor is unusable

I also have issues, very slow access to cursor infra (maybe). yesterday slow execution, today chats not loading. 1.7.54 macos M1

Having the same issue. Cursor has become unusable.

New unexpected OS pending updates caused this Catastrophic failure while Cursor was running.
Fixed the issue after rebooting the machine.

This error indicates that there was an error connecting to WSL. You will need to either shutdown wsl (wsl --shutdown) or reboot your computer.

When will your web site be back online so we can get to our invoices etc! Thanks P