Hey, thanks for the report and for finding a workaround, and especially for the detail about Ctrl+E. This is a known bug in 2.6.11, there’s another thread with the same issue here: Chat sessions history
The team is aware. The info that the issue is tied to a specific layout state (Swap Agent Sidebar Location) is really helpful, I’ll pass it along to the team.
Let me know if anything else comes up.