MY main payment software is Alipay He lost his payment method
There is no official announcement does anyone know the details？
@kohivo we are working to resolve issues with Alipay access.
@user58 yes Alipay has a restriction of 90 days after payment for refunds, which may be an issue when annual plans get cancelled and user requests refund.
If this problem causes you to be unable to pay with Alipay, please only restrict users who have not successfully deducted money, and do not restrict old users who have already paid. Pls…
We do not restrict existing subscriptions.
But can’t upgrade to annual payment 
Yes that is an issue currently including a limitation that Alipay does not allow refunds after 90 days of subscription. But we are looking for a solution.
Hello, can you help me see? No matter what card I bind, there is no annual payment button.
Have I been included in some list? Can you help me remove it? Now I think I can’t pay annually.
It may be a limitation with Alipay for now.
There is no list for excluding users.