fox8
November 25, 2024, 1:30pm
1
Hi support team
I’ve been having the error message for the last hour:
We’re having trouble connecting to Anthropic. This might be temporary - please try again in a moment.
Request ID: 8d18f5b0-baf7-400d-8be5-83673ba514f0
But i’ve seen that it’s being credited under my account as a good request:
Not sure if this is something that is recurringly happening but wanted to give a heads up so people don’t waste dozens of requests credits.
Kind regards
maxfahl
November 25, 2024, 1:42pm
2
I have the same error it started about 30-60 minutes ago.
deanrie
November 25, 2024, 1:51pm
3
I also noticed this in the last hour, I’ll find out what the problem is.
fox8
November 25, 2024, 2:18pm
4
there’s no prompt because I closed this chat but the attached image is still there, my guess is this either because the chat window context is no very big or the image is bigger than what Claude can diggest for now, not sure but something broke.
In a new chat everything works (although I didn’t test this specific case).
As others are mentioning this started today. Nothing changed on my side, no update, nothing, it started failing.
Version is:
Version: 0.42.5
VSCode Version: 1.93.1
Commit: 001668006cc714afd397f4ef0d52862f5a095530
Date: 2024-11-14T00:33:36.512Z (1 wk ago)
Electron: 30.4.0
Chromium: 124.0.6367.243
Node.js: 20.15.1
V8: 12.4.254.20-electron.0
OS: Darwin arm64 23.6.0
fazo96
November 25, 2024, 2:57pm
5
I am getting a similar problem. Some chats will hang forever and never continue generating. I am on 0.43.3
Same here, on pro. and every failed try is counted. should not be so difficult to get a failed request and then not to charge/count… !!!
deanrie
November 25, 2024, 6:24pm
7
Hey, are you using a VPN? Turning off the VPN fixed the issue for me.