Hey Luke! Thanks for the detailed report. This is an issue we’re tracking, and I’ll post here when there’s an update.
Good news on the chats: they aren’t lost. Chat history lives in %APPDATA%\Cursor\User\workspaceStorage and reinstalling doesn’t touch it. As long as you reopen the same project folder, the chats should still be there.
Beyond update.mode: manual, a few extra things that have helped others:
- Fully close Cursor before shutting down, including the tray icon.
- Add
%LOCALAPPDATA%\Programs\cursorto your Windows Defender exclusions. - Try the system installer (
CursorSetup-x64from cursor.com/download) instead of the user installer.
One small thing - the version block you pasted shows 3.6.31, not 3.13.25. Worth grabbing the latest installer from cursor.com/download once you’re set up again.
There’s an ongoing megathread here if you want to follow along.