Cursor uninstalled itself and didn’t install afterwards continued

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

This still happens, even on cursor 3+

Had it happen today again.

Steps to Reproduce

How should I know

Operating System

Windows 10/11

Version Information

Cursor is gone, nothing to check. Last installer I downloaded was CursorUserSetup-x64-3.0.12.exe

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

5

Hey, thanks for the repeat report. This is a known issue with the Windows auto-updater. If the system restarts or something interrupts the update process between uninstalling the old version and installing the new one, Cursor can disappear completely.

The fix in v2.5.26 covered some cases, but clearly not all of them. The team is aware it still reproduces on 3.0.x. Your report helps raise the priority.

For now, a workaround:

  • Before restarting Windows, make sure Cursor is fully closed, including the tray icon
  • Keep the downloaded installer handy in case it happens again

Let me know if you notice any specific pattern, like whether it only happens after an update or sometimes after a normal restart too.

6

It’s gone again today, after making sure it was fully shut down before turning off my PC.

I start Cursor from within WSL if that helps.

7

Me too, 2nd time in a week! I noticed a new version was available yesterday and I clicked “later”… but after this morning’s boot the whole thing has gone, haha

8

What still happens even after a full close is useful info, so it’s not just about the process getting interrupted on shutdown.

The WSL detail could be important. A couple of questions:

  • How exactly are you launching Cursor from WSL? Are you running cursor . in a WSL terminal?
  • Which WSL distro are you using?
  • If you launch Cursor directly from Windows, not via WSL, does it still disappear?

As a temporary workaround, you can try turning off auto-updates: File > Preferences > Settings, search for update.mode, and set it to none. You’ll need to install updates manually, but at least Cursor shouldn’t disappear.

The team is aware of this bug. Your report helps with prioritization, especially the WSL detail.

9

I mostly boot cursor via cursor . in WSL. Sometimes straight from Windows for projects that are not tied to WSL.

I run Ubuntu 22 and 24 on two different devices, both have the issue.

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