Where does the bug appear (feature/product)?
Cursor IDE
Describe the Bug
I can’t update Cursor from the Check for Updates option in the Help menu. It says ‘New Update Available - Install Now’ but when I click ‘Install Now’ Cursor closes, the system hangs for a while and finally says:
"There was an error while Opening file handle:
Failed to create file handle: The process cannot access the file because it is being used by another process.
Please verify there are no Cursor processes still executing.
I do what it says and verify there are no Cursor processes executing so I click Retry. It just says the same thing until I cancel and it says:
Failed to install Cursor update.
Updates may fail due to anti-virus software and/or runaway processes. Please try restarting your machine before attempting to update again.
Please read the log file for more information. (See attached)
I do as it says and disable the anti-virus and reboot the computer. I try again and it produces the same results- it opens Cursor and the process repeats.
Steps to Reproduce
Navigate to Help menu and click “Check for Updates”. Wait for it to say New Update Available - Install Now and click ‘Install Now’.
Expected Behavior
It’s expected Cursor IDE will update and open.
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.5.2 (user setup)
VSCode Version: 1.99.3
Commit: 460bf37e9a7b6a1f441c5faaae8d2c5dda059c10
Date: 2025-08-22T00:21:22.384Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100
Does this stop you from using Cursor
No - Cursor works, but with this issue