Can't Update Cursor IDE from Help menu

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I can’t update Cursor from the Check for Updates option in the Help menu. It says ‘New Update Available - Install Now’ but when I click ‘Install Now’ Cursor closes, the system hangs for a while and finally says:

"There was an error while Opening file handle:

Failed to create file handle: The process cannot access the file because it is being used by another process.

Please verify there are no Cursor processes still executing.

I do what it says and verify there are no Cursor processes executing so I click Retry. It just says the same thing until I cancel and it says:

Failed to install Cursor update.

Updates may fail due to anti-virus software and/or runaway processes. Please try restarting your machine before attempting to update again.

Please read the log file for more information. (See attached)

I do as it says and disable the anti-virus and reboot the computer. I try again and it produces the same results- it opens Cursor and the process repeats.

Steps to Reproduce

Navigate to Help menu and click “Check for Updates”. Wait for it to say New Update Available - Install Now and click ‘Install Now’.

Expected Behavior

It’s expected Cursor IDE will update and open.

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.5.2 (user setup)
VSCode Version: 1.99.3
Commit: 460bf37e9a7b6a1f441c5faaae8d2c5dda059c10
Date: 2025-08-22T00:21:22.384Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

No - Cursor works, but with this issue

2 Likes

I have the same problem

1 Like

I’ve also been facing this issue since version 1.3.x. I even made a post about it, but I was ignored.

You can revert to an earlier version for example the version I am using is 1.4.5, checking for updates 1.4.5 is the latest stable version.

oslook is NOT the official Cursor site. BEWARE! Same with cursorhistory.com
These are not official and always be cautious of unofficial sites, as they may not provide accurate information or could pose security risks.

Again, not official, but made by me and sourcecode is on Github - all versions are available here: https://downloadcursor.app and all links are direct from Cursor.

Please explain why the cursor.com official site has 1.4 as the latest version, and when you click to download the file it’s version 1.4.2. However, if you click the Download button in the upper right of the page, it downloads V. 1.4.5 and they show no links to any higher versions while you are displaying links to higher versions? Are these beta versions? It’s not clear.
|Edit:
I see from reading some other posts that there are ‘Early Access’ users of which I suppose I’m one of.. Guinea pigs for beta tests I suppose. I rolled back to 1.4.5 by download the installer from the Download button on the official cursor website.