the bug is back for me @SamuraiCobra - how about you ?
i am on 1.6.42 now and the bug exists (again) - On win 10
Hi @andrewh how can i help for cursor to solve this issue once and for all this is insanely frustrating 
I am seriously very very annoyed.
Thank you !
Hi @runbco I first saw an error saying Setup was already running so Setup couldn’t start. So, I closed all programs and restarted the computer. After that it was able to update to 1.6.45.
i still have the same issue. the fact that cursor cant fix this {insert a swearword here to express my frustration} is mindboggling. How the heck can they run an AI IDE but not fix a basic updater …
Facing the same issue.
I already tried this, close the cursor.exe from the Task Manager but it’s not working.
Oct 01 05:35:14.512 INFO Starting: C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe, true, Updating Cursor…
Oct 01 05:35:14.512 INFO Checking for running Cursor.exe processes… (attempt 1)
Oct 01 05:35:14.520 INFO Cursor.exe is running, wait a bit
Oct 01 05:35:15.021 INFO Checking for running Cursor.exe processes… (attempt 2)
Oct 01 05:35:15.031 INFO Cursor.exe is running, wait a bit
Oct 01 05:35:15.531 INFO Checking for running Cursor.exe processes… (attempt 3)
Oct 01 05:35:15.540 INFO Cursor.exe is running, wait a bit
Oct 01 05:35:16.040 INFO Checking for running Cursor.exe processes… (attempt 4)
Oct 01 05:35:16.052 INFO Cursor.exe is running, wait a bit
Oct 01 05:35:16.553 INFO Checking for running Cursor.exe processes… (attempt 5)
Oct 01 05:35:16.565 INFO Cursor.exe is not running
Oct 01 05:35:16.565 INFO Checking for possible conflicting running processes… (attempt 1)
Oct 01 05:35:16.572 INFO Inno Updater v0.12.1
Oct 01 05:35:16.572 INFO Starting update, silent = true
Oct 01 05:35:16.578 INFO do_update: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe”, \_
Oct 01 05:35:16.578 INFO move_update: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\unins000.dat”, \_
Oct 01 05:35:16.579 INFO Reading directory: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor”
Oct 01 05:35:16.579 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\chrome_100_percent.pak” (attempt 1)
Oct 01 05:35:16.579 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\chrome_200_percent.pak” (attempt 1)
Oct 01 05:35:16.579 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 1)
Oct 01 05:35:16.629 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 2)
Oct 01 05:35:16.830 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 3)
Oct 01 05:35:17.281 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 4)
Oct 01 05:35:18.081 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 5)
Oct 01 05:35:19.332 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 6)
Oct 01 05:35:21.133 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 7)
Oct 01 05:35:23.583 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 8)
Oct 01 05:35:26.784 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 9)
Oct 01 05:35:30.835 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 10)
Oct 01 05:35:35.836 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 11)
Oct 01 05:35:41.886 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 12)
Oct 01 05:35:49.087 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 13)
Oct 01 05:35:57.537 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 14)
Oct 01 05:36:07.338 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 15)
Oct 01 05:36:18.589 INFO Get file handle: “C:\\Users\\ayush\\AppData\\Local\\Programs\\cursor\\Cursor.exe” (attempt 16)
Oct 01 05:36:21.787 ERRO Failed to create file handle: The process cannot access the file because it is being used by another process.
Hey, which version of Cursor are you using?
I was able to auto-update from Version: 1.7.17 to 1.7.28. I suggest downloading the installer from Cursor.com if you are using an older version than 1.7.17.
I am having the same issue. Has anyone found a solution yet?
The sad thing is that it doesnt matter which version you use. The pattern is the same … download the latest version: Auto updater works 1 or 2 times and then breaks…
I had this constantly on couple of machines, both were running mcafee. Disabling virus check didn’t help, so uninstalled mcafee - hasn’t happened since. That’s a couple of months (and a lot of updates) since
Hey, thanks for sharing your solution. It could help other users facing a similar issue.
WARNING!
I’ve experienced this issue several times this past year. Today I downloaded a new .exe from the official cursor website and tried installing from there which worked in the past. This time, all my MCP servers and local cursor rules and extensions were wiped in the process.
Cursor saves me time overall but this is not a fun experience. Please get this solved guys. It’s been an entire year of this. I love the new features you release but if I have to wipe out my dev setup to get ahold of them every week its just not worth the hassle.
I too have McAfee Total Protection. Today I had the same issue arise after not happening for several updates. I resolved it this way:
Open McAfee
Click the 4 squares Icon to expand the sidebar
Scroll down the sidebar and click ‘Real Time Scanning’
Click the blue “Add File” button in the bottom right.
Navigate to C:\Program Files\cursor and select ‘Cursor.exe’
You should see it in the exclude files list.
IMPORTANT: Reboot and now try updating cursor.
Worked for me (and I didn’t have to uninstall McAfee!)
omg! One day cursor will be in legal trouble for this kind of issues when businesses rely on it.
I have pretty much given up for the moment and do not recommend cursor anymore. It is a disgrace how cursor handles this
it wont work for more than a few updates. this wont be a permanent solution (nor should it be why the hell would you need to exclude a file from your AV - no other software needs this)
I uninstalled the McAfee software preinstalled on my laptop, and the update works like a charm.
Thanks David. That might help. It should make it even more clear and easier for the cursor team to fix this issue (if they were interested in fixing it)
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