Blocked from Purchasing Licenses – No Response from Support

Hi everyone,

I’ve noticed a few others here having issues getting support, and we’re running into the same problem.

We’re trying to buy Cursor licenses for our development team but are currently blocked due to a minor issue that requires support. We don’t have access to an account that already holds some seats, and as a result, we can’t ramp up access for the full team.

We’ve reached out multiple times to both the enterprise and hi@ emails but haven’t received any response so far.

We really want to be a customer, but the process is proving more difficult than expected and frustrating. Has anyone had similar experiences or found a way to get a quicker response?

Thanks!