Bugbot does not work on our self-hosted GitLab instance

Support Bug Reports
2

Hey, thanks for the report.

To help narrow this down, could you please check a few things in your GitLab webhook settings:

  1. Go to your GitLab project: Settings > Webhooks and find the Cursor webhook
  2. Check Recent Deliveries. Do you see any failed deliveries or error codes?
  3. Make sure these events are enabled: Push events and Merge request events
  4. Click Test (Test > Merge request events). Do you get HTTP 200?

Also, can you confirm:

  • Are Cursor IPs allowlisted in your GitLab instance? (184.73.225.134, 3.209.66.12, 52.44.113.131)
  • Does Bugbot trigger only when a new MR is created, not on follow-up commits?

A similar issue is described here: Self hosted gitlab can not process follow up push. The team is looking into it.