Can't log in. Do I need to contact the administrator?

Bug Reports
1

Thanks for reporting a bug you have found in Cursor!
Please add the following info to help us diagnose your issue:

:white_check_mark: Check the forum to ensure the issue hasn’t been reported already
:lady_beetle: Provide a clear description of the bug
:arrows_counterclockwise: Explain how to reproduce the bug (if known)
:camera: Attach screenshots or recordings (e.g., .jpg, .png, .mp4).
:computer: Tell us your operating system and your Cursor version (e.g., Windows, 0.x.x).

1738901816376
1738901816376863×765 19.2 KB

:no_entry_sign: Tell us if the issue stops you from using Cursor.

I switched teams, yet the team vanished all of a sudden. When I logged out and attempted to log back into the account, I was informed that login was not permitted. I’m seeking assistance.

2

Hey, which email service are you using?

3

2025_02_07_12_30_04
2025_02_07_12_30_04868×706 21.2 KB

I am the same, may I ask why?

4

I’m using my personal email service. It was working fine three hours ago, but suddenly I can’t log in to Cursor. However, my email is functioning normally

5

Resolved

2 Likes
7

How did you solve it? Please share the solution with me. Thanks a lot!

8

same question,how to resolve it :flushed:

9

How did you solve it? Please share the solution with me. Thanks a lot!

10

It has been resolved. It resumed after clearing the browser cache several times.