Are conversations made on the Team plan visible when a business upgrades to the Enterprise plan?
Hey there.
Even on the Enterprise plan, a user still has to explicitly choose to share a transcript for team members (admin or otherwise) to see it!
If you can share more details about what you’re trying to accomplish, I’d be happy to help further. For example, some organizations use Hooks to collect details on prompts sent, which might be relevant depending on your use case.