Cloud Agents not Creating PR

Bug Reports
1

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

Cloud agents launched from Slack fail to open PRs. After launching a cloud agent in slack, we will recieve the message “Cloud agent has successfully finished!” without a link to a PR.

Steps to Reproduce

Use cursor app in slack to launch a cloud agent.

Expected Behavior

Make a PR.

Screenshots / Screen Recordings

Screenshot 2025-11-21 at 12.17.56 PM.png
Screenshot 2025-11-21 at 12.17.56 PM.png756×268 24.2 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.17
VSCode Version: 1.105.1
Commit: 6757269838ae9ac4caaa2be13f396fdfbcf1f9a0
Date: 2025-11-21T08:55:17.983Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 25.1.0

For AI issues: which model did you use?

all of them

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Hey, thanks for the report. To help investigate, could you please provide:

  • Request ID: Open the Cloud Agent in the Cursor web app (Agents | Cursor - The AI Code Editor), click the menu in the top right, and select “Copy Request ID”.
  • GitHub integration status: Check Cursor - The AI Code Editor - is your GitHub account connected correctly?
  • Repository details: Which repository was the agent working with? Do you have PR creation permissions on that repo?
  • Browser console errors: Open the browser console (F12) during the next agent run - do any errors appear when it says “successfully finished”?

Also, is the agent making any commits to a branch at all, or is it completely failing to make code changes?

This looks related to some other Cloud Agent reliability issues the team is currently investigating. Once I have the diagnostic info above, I can escalate this if needed.