Describe the Bug
Clouds would not work with a specific model
Steps to Reproduce
I am just starting this model with cloud agent and it says always AI provider does not work
Screenshots / Screen Recordings
Operating System
Windows 10/11
Version Information
Cloud agent
Does this stop you from using Cursor
No - Cursor works, but with this issue
1 Like
Colin
(Colin)
April 15, 2026, 11:24am
6
Hey @Nazir_Sriwel1 !
Thanks for the report. Can you give it another try now, and if it still fails share the bc- ID from the URL of your cloud agent run?
talmahaj
(Tal Flanchraych)
April 15, 2026, 2:03pm
7
Where does the bug appear (feature/product)?
Cursor IDE
Describe the Bug
Seeing this one every cloud agent using Composer 2 (web and desktop) rn:
“We are having difficulties reaching the AI provider. Retrying automatically…”
I’m out of API credits so not sure if this is an issue w/ other models
Steps to Reproduce
Try to type something into a cloud agent using Composer 2
Expected Behavior
It responds
Screenshots / Screen Recordings
Operating System
MacOS
Version Information
This happened to me on web first
For AI issues: which model did you use?
Composer 2
Does this stop you from using Cursor
Yes - Cursor is unusable
Colin
(Colin)
April 15, 2026, 2:10pm
9
Hi @talmahaj !
Could you share that bc- ID?
talmahaj
(Tal Flanchraych)
April 15, 2026, 2:20pm
10
It’s every single one I have using Composer 2 (tested on Auto just now and had no issues). Here are 3 of the ones with issues, thank you!
bc-f77d1c05-708f-4fdd-8903-735f4069eb53
bc-6e6f5bd0-69c7-4b28-bb70-caca05ece0b8
bc-c791ecc5-5956-4499-986a-43f32d021bc2
Where does the bug appear (feature/product)?
Background Agent (GitHub, Slack, Web, Linear)
Describe the Bug
Hi Cursor team,
I can’t use Composer 2 anymore. In agent chat I keep getting:
“We are having difficulties reaching the AI provider. Retrying automatically…”
This started early in the morning today. It happens every time, on all projects.
Steps to Reproduce
Open Cursor IDE
Open agent chat / Composer 2
Send a normal prompt
The message appears: “We are having difficulties reaching the AI provider. Retrying automatically…”
Expected Behavior
Composer 2 should respond normally.
Screenshots / Screen Recordings
Operating System
Windows 10/11
Version Information
Cursor web app in browser
Browser: Chrome
OS: Linux
For AI issues: which model did you use?
Composer 2 (agent chat, auto-selected model)
For AI issues: add Request ID with privacy disabled
composer-2
Does this stop you from using Cursor
Sometimes - I can sometimes use Cursor
bc-b70839a7-47c3-4a32-b830-cd71cf75fddc
bc-88da9559-f563-48fb-830d-22c8512d7744
@Colin
Colin
(Colin)
April 15, 2026, 2:48pm
15
Thanks, everyone, for the reports! I’ve escalated this to our devs. Will keep this thread updated.
In the meantime, you can try using a different model if available to you.
thepaypay
(thepaypay)
April 15, 2026, 5:48pm
16
just want to boos this im getting the same error with my local remote agent. all other models work but composer 2
Colin
(Colin)
April 16, 2026, 10:40am
17
Hey all! This should be fixed now (including the local issues that manifested later). We apologize again for the interruption.
Colin
(Colin)
Split this topic
April 16, 2026, 10:56am
18
Colin
(Colin)
April 16, 2026, 10:57am
19
I’m going to close this thread to cleanly seperate it from another issue we’re having today!
Title: Agent mode fails in Cursor desktop UI, web Agents page Send button stays disabled, while CLI agent still works
Environment:
• App: Cursor desktop UI
• Also tested in Cursor CLI
• OS: macOS
• Web page also affected: https://cursor.com/agents
Steps to reproduce in Cursor desktop UI:
Open Cursor desktop
Open Agent mode
Select Codex 5.3
Submit a request
Observe the error
Expected behavior:
• The request should be sent with the selected model
• Agent mode should respond normally
Ac…