Cursor freezing on Ubuntu 25.04

Describe the Bug

Every time i see the below message, cursor start freezing with message popup attached below.

main 2025-06-15T12:18:25.554Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:18:40.136Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:19:11.735Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:19:42.314Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:21:48.847Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:22:13.717Z] ContinuousProfilingMainService: set privacy mode to true
[main 2025-06-15T12:23:24.514Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:23:24.598Z] TracingService: set client tracing config to {"globalSampleRate":1,"tracesSampleRate":0.0001,"loggerSampleRate":0.1,"minidumpSampleRate":1,"errorRateLimit":10,"performanceUnitRateLimit":100,"profilesSampleRate":0.001,"jsonStringifySampleRate":0.00001}
[main 2025-06-15T12:23:24.598Z] TracingService: fired process config update {"enabled":false,"loggerSampleRate":0,"tracesSampleRate":0,"profilesSampleRate":0,"jsonStringifySampleRate":0}
[main 2025-06-15T12:23:24.599Z] ContinuousProfilingMainService: set privacy mode to true
[main 2025-06-15T12:23:38.389Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:23:54.661Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:26:10.670Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:27:57.403Z] No ptyHost heartbeat after 6 seconds
[main 2025-06-15T12:27:57.510Z] ContinuousProfilingMainService: set privacy mode to true
[main 2025-06-15T12:27:57.543Z]

Steps to Reproduce

Nothing much just run on below operating system with gpu specs

01:00.0 VGA compatible controller: NVIDIA Corporation GP107 [GeForce GTX 1050 Ti] (rev a1)
08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] (rev c8)

Note: I have tested by disabling gpu too like below:


Exec=env DRI_PRIME=0 /home/nikhil/Applications/squashfs-root/AppRun --disable-gpu --no-sandbox --disable-dev-shm-usage --verbose > /home/nikhil/.local/share/applications/cursor.log 2>&1

Expected Behavior

Cursor should work properly, i have two pro subscription and i am debugging cursor in verbose mode.

Screenshots / Screen Recordings

Operating System

Linux

PRETTY_NAME=“Ubuntu 25.04”
NAME=“Ubuntu”
VERSION_ID=“25.04”
VERSION=“25.04 (Plucky Puffin)”
VERSION_CODENAME=plucky

Current Cursor Version (Menu → About Cursor → Copy)

Cursor-1.0.0-x86_64.AppImage

Does this stop you from using Cursor

Yes - Cursor is unusable

same question to me.It has been long time

1 Like

Same issue here. I’m using Cursor 0.47.9 to avoid this issue, but a fix would be nice!

I’m running Ubuntu 24.04 LTS

The ptyHost process never seems to be running.

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