Cursor is now completely unusable

Support Bug Reports
,
3

Hey, thanks for the report. We’re seeing similar reports from other users on 2.4.x. The Agent really does get stuck on “Planning next moves”.

Here’s what to try:

Quick workaround (worked for others):
Roll back to 2.3.41 or 2.3.34. A few users confirmed this fixes it. Download an older version from Download · Cursor.

If you want to stay on 2.4.23:

  • Run cursor --disable-extensions from the command line. If the Agent works, one of the extensions is blocking it. Turn them back on one by one to find the culprit.
  • Go to Settings > Network > Run Diagnostics. If anything fails, try switching to HTTP/1.1 in Network settings.

The team is aware of the issue. For now, the most reliable option is rolling back to 2.3.41.

Also, could you share the request ID (chat menu > Copy Request ID)?

Let me know if it helped.