Cursor removes itself in windows 11

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Somewhere else…

Describe the Bug

As seen many times before, cursor keeps “uninstalling” itself in windows 11 all the time and it probably is related to updates. During the update the cursor files including the Cursor.exe are moved to new folder named “_” for some reason (shown in the picture). This wrecks the shortcuts but doesn’t actually uninstall it. You have a bug in your software that creates this new folder and is most likely easy to fix so please do that.

Steps to Reproduce

Install cursor to windows 11 and wait

Screenshots / Screen Recordings

cursor1.png
cursor1.png829×415 18.8 KB

Operating System

Windows 10/11

Version Information

Last time this happened with version 2.4.22 but now I reinstalled and have the following version:

Version: 2.4.27 (user setup)
VSCode Version: 1.105.1
Commit: 4f2b772756b8f609e1354b3063de282ccbe7a690
Date: 2026-01-31T21:24:58.143Z
Build Type: Stable
Release Track: Default
Electron: 39.2.7
Chromium: 142.0.7444.235
Node.js: 22.21.1
V8: 14.2.231.21-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Yes - Cursor is unusable

1 Like
3

Here are 2 more pictures, the first one showing the content of the “_” folder and the second on showing the cursor root folder after reinstall.

cursor2
cursor2716×761 35.8 KB

cursor3
cursor3810×865 42.5 KB

4

Hey, thanks for the report.

This looks like a regression of a bug we fixed in December. For now, please try this workaround:

Short-term fix:

  1. Uninstall the current version
  2. Download the system installer from Download · Cursor
  3. It installs to Program Files with admin rights instead of AppData, which usually fixes update issues

Extra info for engineers (if you can collect it):

  • Are there any update logs in C:\Users\220902\AppData\Local\Programs\cursor?
  • What antivirus or security software are you using?

The system installer should fully fix the issue. Let me know if you still hit the problem with it.