Desktop app for Windows

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

When opening desktop app it shows a blank app with no context at all

Steps to Reproduce

Not sure it can be reproduced since its happening on a windows computer

Expected Behavior

Normally allows me to choose a project folder and business as usual

Screenshots / Screen Recordings

cursor screenshot.png
cursor screenshot.png1246×710 591 Bytes

Operating System

Windows 10/11

Version Information

Cant get to menu

Does this stop you from using Cursor

Yes - Cursor is unusable

3

Hey, thanks for the report. This is a known issue with GPU rendering on Windows.

Try this workaround:

Option 1 (quick test):
Open Command Prompt and run:

"C:\Program Files\Cursor\Cursor.exe" --disable-gpu

If it opens normally, you can update to the latest version from the menu, and it should start working.

Option 2 (permanent fix):

  1. Create this file: %AppData%\Cursor\User\argv.json
  2. Add:
{
    "use-angle": "gl"
}
  1. Restart Cursor

Option 3 (if nothing helped, make a backup first):
Delete the whole %AppData%\Cursor folder and reinstall Cursor from scratch.

Also update your GPU drivers (Nvidia, AMD, Intel) to the latest version.

Similar threads where this helped:

Let me know if it still doesn’t help, then we’ll need logs and your GPU model.

4

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