Could the team publish a guide to account unification across Cursor, Grok, and Grok Bot?
It would help to have clear answers to these questions before users combine accounts:
• How is the primary email selected when the accounts use different addresses?
• Can users choose the destination account before they confirm?
• How are existing annual subscriptions handled?
• Where can users check their subscription entitlements afterward?
• Can unification be reversed if the user selects the wrong account?
A before-and-after example with different email addresses and existing paid plans would make the process much easier to understand.
This is a request for public documentation, not an account lookup or an individual billing adjustment.
Hi @Joseph_Smith, most of this is already in the X Subscription help docs. Short answers in your order:
Primary email: your addresses don’t need to match. If you connect a Grok account, its email should become your sign-in for Cursor and Grok (with no Grok account, your Cursor email stays). The review screen shows it as “This will be your primary sign-in method” before checkout, so you can check it there. X keeps its own sign-in.
Choosing the destination: yes. You sign in to the exact accounts you want, pick a primary if you add more than one Cursor account, and nothing changes until you confirm. If the wrong account shows up, stop before checkout.
Annual plans: the old plans you include are canceled at checkout with a prorated refund for unused time, sent to the original payment method, and the new plan starts a fresh cycle that day. A Cursor plan bought through the App Store has to be canceled with Apple.