Error Code 5 - Frequent Window Crashes (macOS)

Support Bug Reports
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4

Hey, thanks for the report. Here are a few steps to narrow down the cause:

  1. Check extensions
    Run this from Terminal:
cursor --disable-extensions

If the crashes stop, re-enable extensions one by one to find the one causing it.

  1. Reset Cursor data
    This helped many users with the same error:
cd ~/Library/"Application Support"
mv Cursor CursorBackup

Then restart Cursor. Your settings will be reset, but the backup will stay.

  1. Disable GPU acceleration
cursor --disable-gpu
  1. Network
    If you’re using a VPN or a corporate proxy, open the app settings CMD + ,, search for “HTTP/2”, and enable “Disable HTTP/2”.

Also worth noting: you’re on macOS 12.7.4 (Monterey) on Intel, which is an older platform. Newer Electron and Chromium versions may be less stable on it.

If none of the above helps, please share:

  • logs from Help > Open Logs Folder > main.log (around the time of the crash)
  • whether you’re using a VPN or proxy

Related threads for context:

Let me know how it goes.