tldr: take out image from prompt to get cursor to connect back to anthropic
Had a problem submitting my prompt last night and got this error message => Unable to Reach Anthropic for ~24hrs
It went on for almost 24+ hours so i deep dived into cursor support messages and found this thread
Took out my screenshot and it connected back again, no problem. Even though I had been using screenshots and picture files for my whole hour + session before first encountering that problem
weird bug @support ?!
Hey, yes, this has happened before. We’ll look into this issue.
Still happening after removing the image the request submits
I’m experiencing the same error, even after screenshots have been removed.
I’m expereincing this now. It was working 10 mins ago and but it’s now started saying this and won’t say anything else. I shutdown the app entirely (not just the window) but no differnce. I’ll try restarting the mac…
For anyone with access I got this back in the response
Request ID: 7880e5ad-2c9d-41bf-98ed-65665360c199
Screenshot below of the error
Magically, as soon as I posted this it all started working again. It may have been that I pressed the “Try again” button that I only noticed after posting the screenshot as it was too small to see in the cursor IDE …who knows… 
20 mins later…
It’s not the “Try again” button … this is failing again with the same message 
Worked for me after restarting cursor after an hour of retries and what now
