Getting 500 error on /teams/filtered_usage_events endpoint

Support Bug Reports
1

Where does the bug appear (feature/product)?

Somewhere else…

Describe the Bug

Hi,

Currently getting Error 500 (Internal Server Error) when querying teams/filtered_usage_events endpoint. Anybody else have this issue?

Steps to Reproduce

Send request to API

Operating System

Windows 10/11

Version Information

Not applicable

Does this stop you from using Cursor

No - Cursor works, but with this issue

6

A 500 on /teams/filtered-usage-events is usually about how the request is shaped rather than your account. Two quick things to check first:

  1. Include a JSON body. If you send -H "Content-Type: application/json" with no body, the server rejects the empty payload and can return a 500. Send at least -d '{}', or better, your range: -d '{"startDate": 1748411762359, "endDate": 1751003762359}' (dates are epoch milliseconds).
  2. Use a team-scoped API key. The /teams/* endpoints need a team key, not an org key — a scope mismatch can come back as a 500. See the Admin API docs.

If you’re already doing both and still hitting it, could you share:

  • the exact request body (date range + any filters — redact the key),
  • the approximate time in UTC of a failing call, and
  • whether it fails every time or only sometimes?

With that we can trace your specific request and dig in.