Where does the bug appear (feature/product)?
Grok Bot
Describe the Bug
Since about noon CT (17:00 UTC) on Oct 26, 2026, my bots’ shared computer has been completely unresponsive. Even a simple Shell command like uptime times out after about 14 minutes, and scheduled routines fail with “The computer could not start.” This affects all of my roughly 30 bots. Connectors like Outlook and OneDrive still work, but nothing that runs on the computer does.
What I’ve tried:
Reset the computer once on Oct 26, which didn’t help.
Emailed [email protected] and got ticket T-I46083 at 2:35 PM CT on Oct 26. Support said not to reset or update again, and I haven’t. There’s been no update since.
Sent in-app feedback on Oct 27.
Steps to Reproduce
Ask any of my bots to run a simple command on its computer, such as uptime.
The command hangs and times out after about 14 minutes.
Scheduled routines that need the computer fail with “The computer could not start.”
It has happened every time since about 17:00 UTC on Oct 26, across all of my bots.
Expected Behavior
Commands on the bot’s computer finish in a few seconds, and routines run normally. If this computer can’t be recovered, please move me to a fresh computer and keep my bots, chats and routines.
Screenshots / Screen Recordings
Operating System
Windows 10/11
Version Information
Version 0.77.0
For AI issues: which model did you use?
the bot’s cloud computer (box), not the IDE or CLI
Additional Information
Account: [email protected], support ticket T-I46083. About 30 bots share this one computer, and all of them have been stuck since Oct 26. Support said not to reset or update again. Connectors still work, but anything that runs on the computer fails. Please move me to a fresh computer and keep my bots, chats and routines.
Does this stop you from using Cursor
Yes - Cursor is unusable