Grok Bot: Takeoff App + Chief of Staff silent / Failed to respond — restart these bots’ runners only, do NOT Reset

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Product: Grok Bot

Several Grok Bot agents on my multi-bot account are silent and not taking wakes. Please restart ONLY these bots’ runners. Do NOT Reset / Recover / Update the Agent Computer. Do NOT delete the bots. Keep conversation history.

Stalled bots (agent UUIDs):

  1. Takeoff App — fae70738-ed6c-4471-b64d-c3e4bf3863a9
  2. Chief of Staff — 10657a37-98b5-4703-9350-caef0f93c613

Steps to Reproduce

Send user chat messages or priority agent-to-agent health pings to either of the two stalled bots listed above. They remain silent and do not respond.

Expected Behavior

Please restart ONLY the runners for the two agent IDs above. Do NOT Reset / Recover / Update the Agent Computer, delete the bots, or remove conversation history.

Operating System

Other

Version Information

Grok Bot version: not provided; agent runner issue.

For AI issues: which model did you use?

Not applicable — bot runner issue

Additional Information

Other bots on the same account still reply (e.g. Genesis — 041ce7b4-607c-4017-95af-160ef61bf4a0), so this is a per-bot runner issue, not the whole shared VM.

Computer view is fine / not stuck on login. Shared computer was Updated earlier and box-doctor is healthy; these agents still do not respond to user chat or priority agent-to-agent health pings. Usage not exhausted.

Please restart ONLY the runners for the two agent IDs above.

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hi @Justin_Breiner

This issue should now be resolved. Can you check?

All good now! Thanks!