Hi @Rexson, that message comes back from 1Password’s side, so it doesn’t mean you did anything wrong. It most often happens with 1Password Business or Teams accounts. The connection currently works only with personal and Family 1Password accounts, and for other account types 1Password skips the approval screen and reports it as declined. The team is aware the wording is misleading.
Which type of 1Password account are you connecting? If you sign in at a company address like yourcompany.1password.com, it’s a Business or Teams account.
If it’s a personal or Family account, it’s worth signing in at my.1password.com in your default browser first and then clicking Connect 1Password again, so 1Password can show the approval screen.
Alright, thank you, @Colin I hope it can be resolved in the future and if possible update me on this thread or where can I look up the update for this one?
