I’d start with a live Q&A and lead with transparency about the challenges we’re facing as a company. I’m open with my entire team about our costs, what we’re dealing with, and why commission splits are structured the way they are. I’ve had top producers ask for significantly higher splits, but once I walk them through the math and the net tangible value, there’s no pushback because facts are facts. People respect transparency when it’s real.
That’s exactly what’s missing from Cursor. From my perspective, the lack of honesty feels systemic. There’s no transparency, none. It feels like we’re being gaslit. They sell us on promises, package it in polished word salad, but it’s all smoke and mirrors. We’re treated like we’re naive retail consumers when, in reality, many of us are highly technical, business-savvy users. The disconnect is obvious.
Cursor has publicly stated they’ve negotiated extremely competitive API pricing due to their large user base. Fine. Maybe NDAs prevent sharing exact numbers, but there has to be some way to communicate cost structure or margin transparently. As it stands, everything from them sounds like a sales pitch. I read their updates just waiting for the “gotcha” moment.
How do you rebuild trust from that? You do it with transparency. Real, measurable transparency. If these are truly your costs, and there’s a small, reasonable markup (10% maybe, 20% is too much at these rates), fine. At least then we can make an informed decision. And if Cursor is really trying to create better deals on the backend to lower pricing over time, that’s great but prove it.
Right now, it doesn’t feel like that’s happening. The new token caching system, in particular, opens the door to abuse by Cursor and users have already demonstrated how that has been exploited and exponentially increased usage costs. Add to that the frequent errors, disconnections mid-session, and the fact that we’re being billed again just to hit “continue”… I’d estimate 50% of my billing is from those kinds of disruptions alone.
Bottom line: people feel overcharged, misled, and increasingly alienated. Month by month, the reasons to stay are being eroded. Cursor needs to stop pretending this isn’t happening and start engaging with the community like we’re partners, not just revenue streams.