Where does the bug appear (feature/product)?
Cursor IDE
Describe the Bug
Today I updated to the latest “update” offered, since things were not working as they were yesterday.
Rather than get to look at the new features or explore, i get hit with “Unable to Connect to Model Provider” - we are using AUTO.
Come on Guys at Cursor! Can we get a page to see what the status of the backend connectivity/links from Cursor are at?
its pretty sad when ChatGPT works, Grok and others work direct and then we see this 'Unable to connect to Model provider" message try again..
How long should we try again for? Minutes, Hours? Just “hope that today it works?”
finding it harder and harder to justify using your tool when each time I do, rather than doing my work, im spending time debugging your application.
How about some Love for people who are paying for it?
its pretyt bad, that its October 30th at 11am local time and i am running an update that was pushed at Oct 29th at 20:45 UTC (so really, less than 12 hours ago) and nothing today..
While its great to have a Bug Forum - where is the evidence that you guys are paying attention, let alone giving a bit of understanding of the frustration you are creating.??
Steps to Reproduce
Use Auto and ask a question.
Expected Behavior
It should work, i should get “Try again later messages” with a simple stack trace to whatever back is using - that should not be the “context” of the end user.
Operating System
Windows 10/11
Linux
Current Cursor Version (Menu → About Cursor → Copy)
Ver: 2.0.38
VSCode: 1.99.3
Commit: 3fa43
Date: October 29th - 20:45
For AI issues: which model did you use?
Auto
For AI issues: add Request ID with privacy disabled
Request ID: 1c7b8a62-6efe-4503-8aff-2f97873d05a6
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
ConnectError: [unavailable] Error
at Iqc.$endAiConnectTransportReportError (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:7337:399337)
at nwo._doInvokeHandler (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:490:36007)
at nwo._invokeHandler (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:490:35749)
at nwo._receiveRequest (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:490:34514)
at nwo._receiveOneMessage (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:490:33336)
at WDt.value (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:490:31429)
at _e._deliver (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at _e.fire (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at agt.fire (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:7322:12156)
at MessagePort. (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9845:18403)
Does this stop you from using Cursor
Yes - Cursor is unusable
