Migrating 700 users off default/root team to SCIM-synced org teams — plan review before we change anything

Hi all — we’re planning a team membership migration for our Enterprise org (~700 users) and want to validate the approach before changing anything in production. Looking for feedback on downsides, ordering, and whether we’re missing a better path.

Current state

  • Organization with one default/root team (original team from before multi-team)
  • “Auto Add Users to Root Team” is enabled in Organization settings
  • SCIM is enabled on the default team; users are provisioned via IdP (no invite-link users)
  • We’ve created new teams at org level with:
    • Org Groups (Synced) mapped to AD groups
    • Membership Type = Synced with those Org Groups as membership sources
  • Default team at org level is still Manual (not synced via Org Group mapping)
  • All our AD directory groups appear under the default team’s Members & Groups → Directory Groups panel (team-level SCIM / directory groups)

Goal

Move everyone off the default team into department-specific teams, driven by AD group membership, so:

  • Users are only on the team that matches their AD group
  • Removing a user from one AD group and adding them to another moves them between teams automatically
  • We can eventually empty the default team (or the AD group mapped to it)

Right now we’re seeing users on both the default team and a new synced team, even after AD group changes — we assume that’s because default team membership is still manual / auto-add / team-level SCIM, separate from the new org group → team mappings.

Proposed plan

  1. Turn off “Auto Add Users to Root Team” in Organization settings
    (after new synced teams + mappings are verified)

  2. Create a new Org Group (e.g. "default") — Synced, mapped to a “default” AD group in IdP

  3. Change the default team from Manual to Synced, with that new Org Group as its membership source

  4. Gradually move users in IdP: remove from the default AD group, add to the AD group for their real team (Engineering, Platform, etc.)

  5. Expectation: when a user moves from the default AD group to e.g. Engineering AD group, they should appear only on the Engineering team, not on default

  6. Over time, empty the default AD group and leave default team as admin-only / unused

Questions for the community / Cursor team

  1. Is this the recommended migration path for moving off the default/root team, or is there a better pattern for ~700 users?

  2. Any risk turning off “Auto Add Users to Root Team” with SCIM already on the default team? Will existing users be affected, or only new provisioned users?

  3. Converting default team from Manual → Synced with one Org Group mapping — any known issues with the root/default team specifically? (Docs say the default team can’t be deleted; unsure if synced membership on it has special behavior.)

  4. Team-level Directory Groups on default team (what we see under Members & Groups) vs Org Groups → team membership sources — do we need to change or remove the team-level directory group setup on default, or can both coexist during migration?

  5. When a user is removed from the default AD group and added to another, should we expect automatic removal from default team immediately (assuming synced mapping), or is there a reconciliation delay we should plan for?

  6. Edge cases: Can a user end up on zero teams during a brief IdP change (removed from group A before added to group B)? What happens to their access?

  7. For 700 users, is Organization API team-memberships/sync the safer bulk approach for the one-time move, with SCIM handling ongoing changes afterward?

  8. Recommended order of operations — e.g.:

    • Synced teams + Org Groups first
    • Turn off Auto Add
    • Convert default to Synced
    • Bulk API migration
    • IdP group moves

    Or something else?

What we’re trying to avoid

  • Blocking or losing access for any of ~700 users
  • Users stuck on default + another team indefinitely
  • Breaking SCIM / SSO during the transition

Happy to share more detail (IdP, team count, mapping structure) if helpful. Thanks for any guidance from others who’ve done this at scale.

Hi @Ankit_Sus!

To get the best support for this and your enterprise plan, please get in touch with [email protected]. Authentication and SCIM migration are complicated subjects and our Enterprise support team is best equipped to help you!