New issue while launching agents in cursor

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1

Version: 3.11.25 (user setup)
VS Code Extension API: 1.125.0
Commit: fc2563ec93d793fc275eef734405a4fdf8b47b20
Date: 2026-07-15T01:27:41.754Z
Layout: Agent Window
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.256
OS: Windows_NT x64 10.0.26200

Every time i try a request with any AI agent i have this error message :
An unexpected error occurred. Request ID: 07eec95e-de14-4078-8632-0cb6f24f763e

I am connected and I have requests left (a lot).

The issue may be this on the left down sifde of the app. It feels im not connected while I am.

image
windows 11
It prevents me from using cursor totally (any AI agent)

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

7

The tell is in that error: the Request ID shown is generated locally, and on our end the request never actually reached Cursor’s servers. So this isn’t your subscription or an outage - something on the network path is intercepting the connection before it leaves your machine, and the app can’t verify you’re connected (hence the bottom-left indicator). On corporate networks this is almost always a proxy or SSL/TLS inspection layer (Zscaler is a common one) presenting a certificate that Cursor’s connection doesn’t trust.

A few things to try, in order:

  1. Enable the system-certificate setting. Open Settings (Ctrl + ,), search for system certificates, and turn on Http: Experimental: System Certificates V2 (setting id http.experimental.systemCertificatesV2); leave Http: System Certificates on. Then fully quit Cursor (not just reload the window) and reopen. This has cleared the exact same error for others on inspected corporate networks.
  2. If it still fails, run diagnostics. Go to Settings → Network → Run Diagnostics. If the Chat/Agent checks fail, set HTTP Compatibility Mode to HTTP/1.1 there and restart.
  3. Durable fix (worth passing to your IT team). Exclude Cursor’s domains from SSL inspection — the exact domains and connectivity tests are here: Network Configuration. General troubleshooting: Network, proxy, and remote connections.

If step 1 doesn’t sort it, paste your Network Diagnostics output here and I’ll take a look.