Provider error for opus 4.6

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

“provider errors” when using opus 4.6 max mode

Steps to Reproduce

it can happen anytime

Expected Behavior

BE NORMAL

Operating System

Windows 10/11

Version Information

Version: 2.6.22 (system setup)
VSCode Version: 1.105.1
Commit: c6285feaba0ad62603f7c22e72f0a170dc8415a0
Date: 2026-03-27T15:59:31.561Z
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

OPUS 4.6

For AI issues: add Request ID with privacy disabled

Request ID: 7cc3b7fb-eaea-4fff-8608-cae3ce0cdd06
{“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble finding the resource you requested. If the problem persists, please contact support.”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
OAi: Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
at e9A (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34265:23670)
at Z5A (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34265:22658)
at a9A (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34266:6285)
at Xou.run (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34266:10400)
at async qOa.runAgentLoop (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46830:10206)
at async b5u.streamFromAgentBackend (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46884:9277)
at async b5u.getAgentStreamResponse (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46884:13663)
at async vMe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34327:17597)
at async Ea (vscode-file://vscode-app/d:/7%20design%20software/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:45811:4826)

Does this stop you from using Cursor

Yes - Cursor is unusable

6

2 posts were merged into an existing topic: Request ID: 3e43bd95-c4a3-4a2b-b47b-b43dfe505993 {“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble finding the resource you requested. If the problem persists, please contact support.”,“isRetryable”:false,"

7

Hey, this is a known issue with request routing to the provider. Sometimes the provider returns an error, and the system doesn’t automatically switch to the backup.

Two workarounds:

  • Just retry the request. It usually works on the second or third try.
  • If it keeps happening a lot, try switching temporarily to Claude 4.6 Sonnet or GPT-5.

The team is aware of the issue. Let me know if either of these helped.

1 Like