Provider error pls help me

[Daria_Mazgo]

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Request ID: 00179516-b32e-4f36-ac9e-5e15d2abb989
{“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
Provider Error We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
aXt: Provider Error We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
at upA (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32115:39729)
at cpA (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32115:38717)
at fpA (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32116:5088)
at uol.run (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32116:9098)
at async art.runAgentLoop (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:44360:7632)
at async wOl.streamFromAgentBackend (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:44408:8884)
at async wOl.getAgentStreamResponse (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:44408:9837)
at async ALe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32182:15752)
at async Object.Js [as onSubmit] (vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:43415:4781)
at async vscode-file://vscode-app/c:/Users/bezy/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:43389:57281

Steps to Reproduce

idk

Operating System

Windows 10/11

Version Information

i use opus idk

For AI issues: which model did you use?

opus 4.6

Does this stop you from using Cursor

Yes - Cursor is unusable

[deanrie]

Hey, could you please check a couple of things:

1. Subscription status: Opus 4.6 is a paid model. Make sure your subscription is active. Go to https://cursor.com/settings and check your plan status. If it expired or isn’t active, that could explain the provider error.

2. MCP servers: Go to Cursor Settings > Tools & MCP. If you have any MCP servers enabled, try disabling all of them and retry. This has recently fixed the same error for most users.

3. API keys: Cursor Settings > Models. Make sure “Override OpenAI Base URL” is turned off and that you don’t have any third-party API keys set.

4. Network diagnostics: Cursor Settings > Network > Run Diagnostics. Share the results here.

Also, what exact Cursor version are you on? (Help > About)

Let me know what you find.