Remote control working on my iphone but not my ipad

I’m a pro plan user. I have already enabled remote-control on my pc computer (Fig1) and have successfully use this function on my iphone (Fig2). However, the ios cursor app on my ipad couldnt find my pc after multiple times of refreshing the inbox page (Fig3). My ipad is connected to the internet, and i have made a conversation using scratch on the cloud. All the devices are logged in with the same account. It would be much appreciated if anyone could help me. Thank you so much!

Fig1

Fig2

(i have already authorized it after the screenshot)

Fig3

3 posts were merged into an existing topic: Remote Computers disappear when switching to full-screen tablet layout