Requests not generating

Bug Report
1

Describe the Bug

  1. A lot of models don’t work. Like o mini, chatgpt 4o mini, Claude haiku. A lot of times. For example today for 3 4 hours straight, some time yesterday, etc

  2. major issue- I’ve lost around 30 requests due to no generation of answer jn chat. I’ve used only 81 till now. I will select Claude sonnet write promt and send and get no reply but then when it starts to work again 2 requets will be added

I am an Indian student and I could BARELY pay for premium. I have to cut on major day to day use money to afford it. I use every request very carefully and still had to deal with so many issues

The chat doesn’t record my permanent records when I tell it to

Steps to Reproduce

Make sure if a prompt didn’t get me answer and I had to re load multiple times, I should be charged ONLY with the last reload which got me the prompt.

Expected Behavior

The generation of chat is what’s not happening and models not loading or working properly yet charging me

Screenshots / Screen Recordings

Screenshot_20241212_070149_Gallery.jpg
Screenshot_20241212_070149_Gallery.jpg1080×2340 280 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 0.43.6
VSCode Version: 1.93.1
Commit: a846435528b4b760494a836f96f0739889253530
Date: 2024-12-06T05:11:55.168Z (5 days ago)
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Darwin arm64 23.1.0

Additional Information

It’s been a long time I cannot access Claude with the chat option and without chat option it seems pointless

And yes my 5G connection. Is perfect.

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Hi! We are very sorry to hear about the issues you’ve been experiencing. We completely understand how frustrating this must be, especially given how carefully you manage your requests and your budget limitations.

Recently, we’ve been experiencing some technical disruptions that may have affected the performance of models and caused issues such as lost requests. You can check the latest updates here: Cursor Status - Upstream Service Degradation - Codebase Search

Regarding your lost requests, our team is actively working on resolving this issue. We recommend reaching out to our support team at hi@cursor.com with the details to receive compensation for your lost requests.

Thank you for your patience and for bringing this to our attention. If you have any additional questions or if there’s anything else we can assist you with, please let us know.