Dear Cursor Team,
I need to be very direct.
You currently have serious problems with your software.
Version 2.3.20 crashes continuously and is practically unusable. I therefore rolled back to version 2.2.44, but there I am again facing constant and inexplicable connection interruptions.
My internet connection is 100% stable. There are no dropouts on my side. Nevertheless, Cursor repeatedly reports connection failures, very often during larger prompts or longer-running requests. This makes productive work impossible.
So right now the situation is the following:
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Newer versions introduce hard application crashes
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Older versions avoid crashes but suffer from frequent false connection interruptions
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Either way, work is constantly interrupted
This is a major problem.
I am currently seriously reconsidering whether to continue using Cursor at all. I still like the product conceptually, but at this point it seems increasingly likely that building my own development environment without Cursor would be cheaper, more stable, and more reliable.
I have already sent about 20 emails to [email protected], including many Request IDs documenting connection failures. There was no effective resolution from support. After that, updates were released which reduced connection errors but instead introduced frequent crashes.
Please understand this clearly:
At the very beginning, Cursor worked significantly better. Something has changed recently, and unfortunately it has gone downhill. I do not know what was done differently before, but whatever it was, it was more stable than the current state.
I am asking you to take these issues seriously and to actively work on the stability and reliability of the application. Right now, the experience does not match what I would expect from a professional, paid tool.
I would appreciate a concrete response on how you plan to address these regressions.
Regards
Daniel