Stuck in Generating (Ask mode)

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

When I gave Cursor a command (Ask mode), it gets stuck in Reading, Planning, Reading, Planning for many minutes. It is just a short simple question in Ask mode. it never completes the task…

Steps to Reproduce

Ask anything in Ask mode

Expected Behavior

It should complete the task quicker

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.3.41 (system setup)
VSCode Version: 1.105.1
Commit: 2ca326e0d1ce10956aea33d54c0e2d8c13c58a30
Date: 2026-01-16T19:14:00.150Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

Auto

Does this stop you from using Cursor

No - Cursor works, but with this issue

3

Hey, thanks for the report. This looks like an Auto mode issue - I’ve seen a few similar cases where the agent gets stuck in a Reading/Planning loop.

Try this:

  1. Switch from Auto to a specific model - Sonnet 4.5 or GPT 5. Auto sometimes causes these hangs.

  2. Test without extensions: run cursor --disable-extensions from your terminal and check if the problem happens again.

  3. Start a new chat - if it’s stuck, stop it and begin fresh.

To help the team dig deeper, we need some details:

  • Request ID from the stuck chat (open the chat menu in the top right corner > Copy Request ID)
  • What exact prompt causes the hang
  • Console logs: Help > Toggle Developer Tools > Console - reproduce the issue and copy any errors you see

Let me know if the workarounds help or share the info above.