Hi Dears
What should happen now? I am lost.
Remains stuck at “New Subagent”+ “Starting up”
Is there something i need to enable?
Is a subagent a new tab? So should I just fork the conversation at the point where I want a subagent to start and launch this agent in a new tab?
Thanks so much team
kevinn
(Kevin Neilson)
April 16, 2026, 4:13am
6
Hi! Thanks for your post. I can’t see the right most part of the image but there should be a View and Allow button that pops up and here’s what that means:
- View allows you to see exactly what the subagent is doing and approve it step by step (e.g. run ABC particular MCP tool 1, run ABC MCP tool 2, etc.)
- Allow says “I trust the Subagent to do what needs to do and I don’t need to approve the actions step by step.” By clicking Allow, you authorize the Subagent to do the MCP tool calls it needs.
If you’re curious what the Subagent is doing, you can use the expand button to view the actions it is taking in Detail and stop it if you’d like.
Let me know if you have any follow-up questions.
OK I think I have a problem
About
Version: 3.1.15 (Universal)
VSCode Version: 1.105.1
Commit: 3a67af7b780e0bfc8d32aefa96b8ff1cb8817f80
Date: 2026-04-15T01:46:06.515Z (1 day ago)
Layout: editor
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Darwin arm64 23.3.0
Console logs:
workbench.desktop.main.js:38247 [Extension Host] [otel.error] {“stack”:“OTLPExporterError: Bad Request\n\tat IncomingMessage. (/Applications/Cursor.app/Contents/Resources/app/node_modules/@opentelemetry /otlp-exporter-base/build/src/transport/http-transport-utils.js:52:31)\n\tat IncomingMessage.emit (node:events:531:35)\n\tat endReadableNT (node:internal/streams/readable:1698:12)\n\tat process.processTicksAndRejections (node:internal/process/task_queues:89:21)”,“message”:“Bad Request”,“code”:“400”,“name”:“OTLPExporterError”,“data”:“{“error”:“Trace spans collection is not enabled for this user”}”}
czw @ workbench.desktop.main.js:38247
workbench.desktop.main.js:65 ERR [Extension Host] [otel.error] {“stack”:“OTLPExporterError: Bad Request\n\tat IncomingMessage. (/Applications/Cursor.app/Contents/Resources/app/node_modules/@opentelemetry /otlp-exporter-base/build/src/transport/http-transport-utils.js:52:31)\n\tat IncomingMessage.emit (node:events:531:35)\n\tat endReadableNT (node:internal/streams/readable:1698:12)\n\tat process.processTicksAndRejections (node:internal/process/task_queues:89:21)”,“message”:“Bad Request”,“code”:“400”,“name”:“OTLPExporterError”,“data”:“{“error”:“Trace spans collection is not enabled for this user”}”}
error @ workbench.desktop.main.js:65
error @ workbench.desktop.main.js:65
error @ workbench.desktop.main.js:42949
dzw @ workbench.desktop.main.js:38247
$logExtensionHostMessage @ workbench.desktop.main.js:38247
_doInvokeHandler @ workbench.desktop.main.js:41078
_invokeHandler @ workbench.desktop.main.js:41078
_receiveRequest @ workbench.desktop.main.js:41078
_receiveOneMessage @ workbench.desktop.main.js:41078
(anonymous) @ workbench.desktop.main.js:41078
_deliver @ workbench.desktop.main.js:55
fire @ workbench.desktop.main.js:55
fire @ workbench.desktop.main.js:38264
(anonymous) @ workbench.desktop.main.js:45742
workbench.desktop.main.js:38247 [Extension Host] [otel.error] {“stack”:“OTLPExporterError: Bad Request\n\tat IncomingMessage. (/Applications/Cursor.app/Contents/Resources/app/node_modules/@opentelemetry /otlp-exporter-base/build/src/transport/http-transport-utils.js:52:31)\n\tat IncomingMessage.emit (node:events:531:35)\n\tat endReadableNT (node:internal/streams/readable:1698:12)\n\tat process.processTicksAndRejections (node:internal/process/task_queues:89:21)”,“message”:“Bad Request”,“code”:“400”,“name”:“OTLPExporterError”,“data”:“{“error”:“Trace spans collection is not enabled for this user”}”}
czw @ workbench.desktop.main.js:38247
$logExtensionHostMessage @ workbench.desktop.main.js:38247
_doInvokeHandler @ workbench.desktop.main.js:41078
_invokeHandler @ workbench.desktop.main.js:41078
_receiveRequest @ workbench.desktop.main.js:41078
_receiveOneMessage @ workbench.desktop.main.js:41078
(anonymous) @ workbench.desktop.main.js:41078
_deliver @ workbench.desktop.main.js:55
fire @ workbench.desktop.main.js:55
fire @ workbench.desktop.main.js:38264
(anonymous) @ workbench.desktop.main.js:45742
workbench.desktop.main.js:65 ERR [Extension Host] [otel.error] {“stack”:“OTLPExporterError: Bad Request\n\tat IncomingMessage. (/Applications/Cursor.app/Contents/Resources/app/node_modules/@opentelemetry /otlp-exporter-base/build/src/transport/http-transport-utils.js:52:31)\n\tat IncomingMessage.emit (node:events:531:35)\n\tat endReadableNT (node:internal/streams/readable:1698:12)\n\tat process.processTicksAndRejections (node:internal/process/task_queues:89:21)”,“message”:“Bad Request”,“code”:“400”,“name”:“OTLPExporterError”,“data”:“{“error”:“Trace spans collection is not enabled for this user”}”}
error @ workbench.desktop.main.js:65
error @ workbench.desktop.main.js:65
error @ workbench.desktop.main.js:42949
dzw @ workbench.desktop.main.js:38247
$logExtensionHostMessage @ workbench.desktop.main.js:38247
_doInvokeHandler @ workbench.desktop.main.js:41078
_invokeHandler @ workbench.desktop.main.js:41078
_receiveRequest @ workbench.desktop.main.js:41078
_receiveOneMessage @ workbench.desktop.main.js:41078
(anonymous) @ workbench.desktop.main.js:41078
_deliver @ workbench.desktop.main.js:55
fire @ workbench.desktop.main.js:55
fire @ workbench.desktop.main.js:38264
(anonymous) @ workbench.desktop.main.js:45742
workbench.desktop.main.js:38247 [Extension Host] [otel.error] {“stack”:“OTLPExporterError: Bad Request\n\tat IncomingMessage. (/Applications/Cursor.app/Contents/Resources/app/node_modules/@opentelemetry /otlp-exporter-base/build/src/transport/http-transport-utils.js:52:31)\n\tat IncomingMessage.emit (node:events:531:35)\n\tat endReadableNT (node:internal/streams/readable:1698:12)\n\tat process.processTicksAndRejections (node:internal/process/task_queues:89:21)”,“message”:“Bad Request”,“code”:“400”,“name”:“OTLPExporterError”,“data”:“{“error”:“Trace spans collection is not enabled for this user”}”}
Thank you so much dear Kevin
From your reply now at least I know what to expect.
I dont see the buttons you mention. the sub agent for sure is unable to start
I toggled dev mode and this is what I see
Its like the agent is trying to request something and gets rejected.
This error goes on and on
I searched on the internet and Ill try to disable thinking mode and restart cursor..
kevinn
(Kevin Neilson)
April 16, 2026, 4:29am
9
NikolAID153:
Thank you so much dear Kevin
From your reply now at least I know what to expect.
I dont see the buttons you mention. the sub agent for sure is unable to start
I toggled dev mode and this is what I see
Its like the agent is trying to request something and gets rejected.
Sorry about that. Thank you for sharing the screenshots, this is super helpful! This matches a bug that impacted several other users this morning, and we’ve raised a bug report on it. I’ll let you know when it’s fixed!
Excellent thanks so much
In the meantime, I see that cursor is trying to contact your servers. So I found a proposal solution to disable Privacy.
Since Im on a team edition, I cannot toggle privacy on or off because it is an admin function.
If I ask the admin to temporarily disable it, will it work? Or shall I wait for your fix?
(I dont want him to go through the work to disable it for nothing. )
I can definitely wait no problem. Thanks so much
kevinn
(Kevin Neilson)
April 17, 2026, 4:17am
12
Thanks for offering, but no need to disable privacy mode for this instance. We are aware of this particular issue.
Having privacy mode set to ‘share data’ does massively help us pinpoint the issue sooner, but I understand team considerations, so not to worry.
Colin
(Colin)
April 27, 2026, 3:28pm
16
Hey @NikolAID153 !
This should be fixed in v3.2.11 – please upgrade and let us know if you face an issue (we’re still catching some corner cases).