Hey, this is a known issue affecting multiple users on v2.5.x. The fact that cloud agents work but the desktop client doesn’t points to a client network or connection issue.
Here are a few things to try:
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Disable HTTP/2: Press
Ctrl+,, search for “HTTP/2”, enable “Disable HTTP/2”, then restart Cursor. This has helped several users. -
Run network diagnostics: Cursor Settings > Network > Run Diagnostics. Send a screenshot of the results here so I can see what’s failing.
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Reindex the project: Go to Cursor Settings > Indexing & Docs > Codebase Indexing and click Resync Index. One user with the exact same symptoms fixed it by reindexing.
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Try a different network: If you’re on a VPN, behind a corporate firewall, or can switch to a mobile hotspot, try that to rule out your ISP or router.
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Test in an empty folder: File > Open Folder > pick an empty folder, start a new chat, type “hello”. Does it still hang?
Are you using a VPN or proxy? What model are you using (Auto, Claude, Gemini, etc.)?
Related resolved threads:
- Taking longer than expected (fix: reindex): Taking longer than expected
- Freezed: Taking longer than expected (fix: switch network): Freezed: Taking longer than expected
The team is aware of this issue. Let me know what the diagnostics show and we’ll go from there.