Taking longer than expected

Support Bug Reports
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3

Hey, thanks for the report. Here are a few things to try and check:

  1. Run the network diagnostics: Cursor Settings > Network > Run Diagnostics. Please share a screenshot of the results here.

  2. Disable HTTP/2. Add this to your settings.json (Ctrl+Shift+P > Preferences: Open User Settings (JSON)):

    "cursor.general.disableHttp2": true

    Then restart Cursor.

  3. Are you using a VPN, proxy, or a corporate firewall? If yes, please try without them.

  4. Can you reproduce this in a brand new empty folder? (File > Open Folder > pick an empty directory, start a new chat, type “hello”)

Also, next time it freezes, please grab the Request ID. Open the context menu (top right of the chat) > Copy Request ID, then paste it here. That’s the main thing we need to investigate this on the backend.

Related report with the same symptom on v2.5.20: Cursor spinner / “Taking longer than expected…” state hangs forever during file-write/edit operation

The team is aware of this issue. Let me know how the steps above go.