Cursor IDE chat blocking in planning next move for few minutes

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

looks like the chat is blocking.
I chat with cursor, then it start to process the prompt, but it looks like blocking in planning next move for few minutes.

request id: 50945b10-3f75-4a65-bd27-036d77588447

Steps to Reproduce

  1. choose a file.
  2. type some prompt.

Screenshots / Screen Recordings

POPO-20260116-163609.png
POPO-20260116-163609.png664×1006 38.3 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

version: 2.3.40 (system setup)
VSCode: 1.105.1
data: 230922a103262db3487b753c8d1e0a7111c2d780
Electron: 2026-01-16T04:42:17.525Z
ElectronBuildId: 37.7.0
Chromium: undefined
Node.js: 138.0.7204.251
V8: 22.20.0
OS: 13.8.258.32-electron.0

For AI issues: which model did you use?

auto

Does this stop you from using Cursor

Yes - Cursor is unusable

2

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9

Hey, thanks for the report. The freeze on “Planning next moves” is a known issue and it’s usually related to codebase indexing.

Try this order:

  1. Update Cursor to the latest version
    Some users fixed it just by updating: Agent hanging at Planning next moves due to Indexing

  2. Network Diagnostics (if the update didn’t help):

    • Settings > Network > Run Diagnostics
    • If anything fails (DNS/HTTP/SSL), try Settings > Network > HTTP Compatibility Mode > HTTP/1.1

  3. Check extensions:

    • Run from the command line: cursor --disable-extensions
    • If it works, then one of the extensions is the cause

  4. Check indexing:

    • Wait for codebase indexing to finish (you might see it in the status bar at the bottom)
    • If indexing is stuck forever, try opening Cursor without a project (empty window) and test chat

If none of that helps, please share:

  • Your Network Diagnostics result
  • The Request ID from chat (right click in chat > Copy Request ID)

Related threads with fixes and workarounds: Planning next moves stuck