Cursor IDE chat blocking in planning next move for few minutes

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

looks like the chat is blocking.
I chat with cursor, then it start to process the prompt, but it looks like blocking in planning next move for few minutes.

request id: 50945b10-3f75-4a65-bd27-036d77588447

Steps to Reproduce

  1. choose a file.
  2. type some prompt.

Screenshots / Screen Recordings

POPO-20260116-163609.png
POPO-20260116-163609.png664×1006 38.3 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

version: 2.3.40 (system setup)
VSCode: 1.105.1
data: 230922a103262db3487b753c8d1e0a7111c2d780
Electron: 2026-01-16T04:42:17.525Z
ElectronBuildId: 37.7.0
Chromium: undefined
Node.js: 138.0.7204.251
V8: 22.20.0
OS: 13.8.258.32-electron.0

For AI issues: which model did you use?

auto

Does this stop you from using Cursor

Yes - Cursor is unusable

2

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9

Hey, thanks for the report. The freeze on “Planning next moves” is a known issue and it’s usually related to codebase indexing.

Try this order:

  1. Update Cursor to the latest version
    Some users fixed it just by updating: Agent hanging at Planning next moves due to Indexing

  2. Network Diagnostics (if the update didn’t help):

    • Settings > Network > Run Diagnostics
    • If anything fails (DNS/HTTP/SSL), try Settings > Network > HTTP Compatibility Mode > HTTP/1.1

  3. Check extensions:

    • Run from the command line: cursor --disable-extensions
    • If it works, then one of the extensions is the cause

  4. Check indexing:

    • Wait for codebase indexing to finish (you might see it in the status bar at the bottom)
    • If indexing is stuck forever, try opening Cursor without a project (empty window) and test chat

If none of that helps, please share:

  • Your Network Diagnostics result
  • The Request ID from chat (right click in chat > Copy Request ID)

Related threads with fixes and workarounds: Planning next moves stuck

10

Hey Dean,

Just for an update. I’ve been having much better luck with the sync and Network Diagnostics working as expected. Here’s what seems to be helping. I’m not sure what the actual solution is, per se, but it’s been working much better.

  1. Rather than using the “hostname.local” hostname and using MDNS for Raspberry Pi DNS resolution in Cursor, I used the actual IP address.
  2. Increased the swap memory of the Raspi Zero 2W to 2048 Mb
  3. Rather than the Raspi using the DHCP-provided DNS servers (IP address of my home router), I used 1.1.1.1 and 8.8.4.4.
  4. I made sure the Raspi Certs were fresh and valid.
  5. Verify the date and time were correct.
  6. Disabled IPv6 completely
  7. updated the .cursorignore to make sure it only allows vital files to be indexed.

I’m using

Version: 2.3.41 (system setup)
VSCode Version: 1.105.1
Commit: 2ca326e0d1ce10956aea33d54c0e2d8c13c58a30
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.19045

Sincerely,
Steve

1 Like
11

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