I’ve completed the online form, gotten an automated response, waited a week. Given no follow-up I responded to the enterprise@cursor.com email address, another week has passed without a response.
Hi Casey - sorry to hear this is the case! I’ll direct message you and make sure this gets answered.
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Hey Team, Same problem with us too… We have contacted all emails you guys have listed and still nothing has been followed up with. Please let us know ASAP as we would love to upgrade our account to the Enterprise Version.
Just +1 'ing this as well. I contacted enterprise@cursor.com and would love to have a follow up conversation about onboarding my organization.
Hey all, the best way to reach out to our sales team is via our sales form!
However, for most businesses, you can self-serve your plan simplify by setting up a business plan through the button on our website! Our sales team are currently only working with businesses at enterprise scale, to assist them through the procurement process!
Same experience for us and frankly it’s wild to see the ball being dropped like this. We’re probably 2 weeks from having to ban use of Cursor because the team is so unresponsive, our CISO can’t build trust in your solution or capacity to respond to security incidents.