The requests with model provider errors are still included in usage

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

There have been many times when a request generated no content at all and just showed a “model provider error.” However, I noticed that those requests were still counted toward usage. That doesn’t make sense.

Steps to Reproduce

Just check the usage when you trigger “model provider error”

Screenshots / Screen Recordings

20260304153756_78_12.png
20260304153756_78_12.png2014×476 47.5 KB

Operating System

MacOS

Version Information

Version: 2.6.11
VSCode Version: 1.105.1
Commit: 8c95649f251a168cc4bb34c89531fae7db4bd990
Date: 2026-03-03T18:57:48.001Z (12 hrs ago)
Build Type: Stable
Release Track: Default
Electron: 39.6.0
Chromium: 142.0.7444.265
Node.js: 22.22.0
V8: 14.2.231.22-electron.0
OS: Darwin arm64 24.6.0

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

3

Hey, thanks for the report. This is a known issue. Requests that fail with a provider error can show up in usage at first. Usually, the system fixes it on its own after a while and marks them as “Errored, no Charge”. Check the dashboard a bit later, they may already roll back.

If the requests are still counted, email [email protected] and the team can review it and correct the usage on your account.