Unable to configure new remote environment

Hey, thanks for the report. The error “Pod exists but exec-daemon is unreachable after 8 retries” means there’s a connectivity issue to the remote Background Agent - the pod is created, but the daemon inside isn’t reachable.

Thanks for the Request ID - I’ll pass it to the engineers.

Similar reports: Cloud Agents failing with "environment error"

This is a known infrastructure issue under investigation (related to the exec-daemon in remote environments). In the meantime, please try:

  • Wait 10-15 minutes and retry the setup - these are often temporary infra hiccups
  • Check internet stability and try without VPN/proxy
  • Enable debug logs: Settings > Application > Log Level > Debug, then retry and copy the logs

Please follow the updates in the linked thread.