Unable to configure cloud agent environment - environment not available?

Support Bug Reports
1

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

When I go through the interactive setup for cloud agent environment, I get a stream of the same logs:

[Warning] Lost connection to environment logs, retrying...
[Status] Connected to environment: pod-6adfffqdbvd47bzje6qiqqiovu

Steps to Reproduce

  1. Open Cursor
  2. Enter the interactive environment setup for cloud agents
  3. Go to step 2 (machine setup)

Expected Behavior

The remote environment is accessable and I am able to configure it.

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.9 (Universal)
VSCode Version: 1.105.1
Commit: a86689c93e9fb11addfbefd29a6ec7c0a59175e0
Date: 2025-12-10T16:51:25.713Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 24.6.0

Does this stop you from using Cursor

Yes - Cursor is unusable

Cloud Agents failing with "environment error"
2

Thanks for the report, I’ll merge this with the other thread

3

A post was merged into an existing topic: Cloud Agents failing with “environment error”