Hello,
I have an organisation registered.
I’ve noticed that there are some people within the organisation that doesn’t have any access to the conversations from other accounts within the same organisation.
I don’t understand why but i would like to let everyone (within the organization) accessing my cloud agents conversations.
Thank you for your help.
Hey @marc-v!
Quick clarifying question: are these Cloud Agents, or are they local agents that you’ve shared via the Share Transcript feature?
Based on your description, I suspect it’s the former. Two things need to be true for a user to be able to view another user’s cloud agents.
The agent must be team-owned. It has to have been started while you were operating under your team context (i.e., team selected), not on your personal account. Agents created under a personal account remain private to that user and cannot be shared with the team.
Each viewer needs their own repo access. The teammate must (a) connect their own GitHub account under Integrations, and (b) have access to the underlying repo on GitHub. Team membership alone isn’t sufficient, Cursor verifies each viewer’s personal repo access before surfacing a teammate’s agent to them. This is likely why some members of your team can view conversations, and not others!