Unable to ssh to remote server

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I’m unable to connect to a remote server via ssh.

2026-03-03 11:27:24.432 [error] Error installing server: Failed to install server within the timeout
2026-03-03 11:27:24.433 [info] Deleting local script C:\Users\kiyer\AppData\Local\Temp\cursor_remote_install_07e493d2-d0af-4dbb-86c4-d73dd2ea53b7.sh
2026-03-03 11:27:24.436 [error] Error resolving SSH authority Failed to install server within the timeout
2026-03-03 11:27:28.959 [info] (ssh_tunnel) stdout: Checking node executable

I see cursor server running on the remote server:

kiyer 3281106 3280735 0 11:27 ? 00:00:00 /rdfs/home/kiyer/.cursor-server/bin/7d96c2a03bb088ad367615e9da1a3fe20fbbc6a0/node /rdfs/home/kiyer/.cursor-server/bin/multiplex
kiyer 3281133 3280735 0 11:27 ? 00:00:00 sh /rdfs/home/kiyer/.cursor-server/bin/7d96c2a03bb088ad367615e9da1a3fe20fbbc6a0/bin/cursor-server --start-server --host=127.0.0
kiyer 3281144 3281133 0 11:27 ? 00:00:01 /auto/research/rdfs/home/kiyer/.cursor-server/bin/7d96c2a03bb088ad367615e9da1a3fe20fbbc6a0/node /auto/research/rdfs/home/kiyer/

Steps to Reproduce

Use ssh to connect to a remote server via cursor

Operating System

Windows 10/11

Version Information

Version: 2.5.26 (user setup)
VSCode Version: 1.105.1
Commit: 7d96c2a03bb088ad367615e9da1a3fe20fbbc6a0
Date: 2026-02-26T04:57:56.825Z
Build Type: Stable
Release Track: Default
Electron: 39.4.0
Chromium: 142.0.7444.265
Node.js: 22.22.0
V8: 14.2.231.22-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Yes - Cursor is unusable

3

Hey, based on the path /rdfs/home/kiyer/, it looks like your home directory is on NFS. That’s a known cause of timeouts when installing cursor-server.

Two steps:

  1. On the remote server, clean up old processes and files:

    pkill -f .cursor-server
rm -rf ~/.cursor-server /tmp/cursor-remote-lock.* /tmp/cursor-server-*.tar.gz

  2. In Cursor Settings (JSON), increase the timeout:

    "remote.SSH.connectTimeout": 180

That gives you 3 minutes instead of the default 30 seconds. It should be enough for NFS.

A similar issue was fixed here: Issue with remote ssh.

Let me know if it still doesn’t help.